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Peregrine Connect End User License Agreement

Neudesic (as defined below) and Company (as identified in the Order Form) agree to the terms of this Peregrine Connect End User License Agreement (“Agreement”).

By downloading, installing, copying, accessing or using this software, Company agrees to this Agreement. If Company is accepting this Agreement on behalf of another person or other legal entity, Company represents and warrants that Company has full authority to bind that person or legal entity to this Agreement. Company must ensure that End Users (as defined below) comply with this Agreement and is responsible for End Users’ compliance with or breach of this Agreement.

If Company does not agree to this Agreement, Company must:

  • not download, install, copy, access or use the Software (as defined below); and
  • promptly return the Software and proof of entitlement to the party from whom Company acquired the Software.

Capitalized terms used in this Agreement have the meaning assigned to them in Section 15.1 or elsewhere in this Agreement. The interpretation clause in Section 15.2 sets out the rules of interpretation for this Agreement.

  1. LICENSE GRANT; PROPRIETARY RIGHTS
    1. Right to use the Software: Subject to the terms and conditions of this Agreement, Neudesic grants Company a, non-transferable, non-sublicensable, non-assignable and non-exclusive license to install and use the Software solely for Company’s own internal business operations, conditioned upon Company’s use only in accordance with (i) the rights and restrictions contained in this Agreement; (ii) any limits or restrictions set forth on any applicable Order Form; (iii) the Documentation; and (iv) the number of Authorized Users and/or permitted number of Cores (as applicable). In this Agreement, to use the Software includes to download, install and access the Software. Company is not granted rights to Updates and Upgrades unless Company has purchased Support (or a service subscription granting rights to Updates and Upgrades).
  2. COPY AND USE TERMS
    1. Product Entitlement: Company’s use of the Software depends on the licenses purchased (e.g. core-based license) and is subject to the Product Entitlement definitions below.
      1. User-Based Licenses: If per the Order Form, Company purchases a license for Software that is subject to a certain number of Authorized Users who may use the Software (“User Based License”), each such User Based License may only be used by one (1) Authorized User on one (1) personal computer. A User Based License may not be shared by multiple users or used concurrently on different computers. The total count of Authorized Users may not exceed the number of User-Based Licenses purchased pursuant to an Order Form. User-Based Licenses may be reassigned to other uniquely identified individuals over time in the event personnel are no longer employed by Company, but may not be reassigned so frequently as to enable sharing of a single User-Based License between multiple users.
      2. Core-Based Licenses: If per the Order Form, Company purchases a license for Software that is limited to a number of Cores made available to each installation of such license (“Core-Based License”), Software identified in the Order Form may only be installed on one (1) server. The total number of Cores made available to each installation of a Core-Based License shall not exceed the permitted number of Cores identified on the Order Form. “Core” means an individual processing unit within a computer’s central processing unit (“CPU”) that receives and executes commands. For a computer having multiple CPUs, the number of Cores is equal to the number of physical CPUs multiplied by the number of cores each one contains. Each such individual processing unit shall be considered a single Core for purpose of this Agreement regardless of whether it is being utilized with technologies such as hyperthreading or similar technologies to make multiple logical CPUs visible to the operating system.
      3. Site-Based License: If per the Order Form, Company purchases a site-based license for Software, Software may be installed on an unlimited number of computers that are operated exclusively on Company’s behalf and used by Company employees or contractors at any premises that Company conducts business.
    2. Multiple platforms/bundles: If the Software supports multiple platforms or if Company receives the Software bundled with other software, the total number of devices on which all versions of the Software is installed may not exceed Company’s Product Entitlement. Certain Software licensed as part of a suite-based Neudesic Product may also require the purchase of a separate Neudesic server license to use the Software on certain types of servers, in each case as specified in the Documentation.
    3. Term: The license is effective for the limited time specified in in the Order Form. If no term is specified, the license will be perpetual.
    4. Copies: Company may copy the Software as reasonably necessary for back-up, archival or disaster recovery purposes.
    5. Affiliates: Company may permit use of the Software in accordance with this Agreement by an Affiliate.
    6. General restrictions: Company may not, and may not cause or allow any third party to:
      1. decompile, disassemble or reverse-engineer the Software, or create or recreate the source code for the Software;
      2. remove, erase, obscure or tamper with any copyright or any other product identification or proprietary rights notices, seal or instructional label printed or stamped on, affixed to, or encoded or recorded in or on any Software or Documentation; or fail to preserve all copyright and other proprietary notices in all copies Company makes of the Software and Documentation;
      3. lease, lend or use the Software for timesharing or service bureau purposes; sell, market, license, sublicense, distribute or otherwise grant to any person or entity any right to use the Software except to the extent expressly permitted in this Agreement; or use the Software to provide, alone or in combination with any other product or service, any product or service to any person or entity, whether on a fee basis or otherwise;
      4. modify, adapt, tamper with, translate or create Derivative Works of the Software or the Documentation; combine or merge any part of the Software or Documentation with or into any other software or documentation; or refer to or otherwise use the Software as part of any effort to develop software (including any routine, script, code, or program) having any functional attributes, visual expressions or other features similar to those of the Software to compete with Neudesic;
      5. except with Neudesic’s prior written permission, publish any performance or benchmark tests or analysis relating to the Software;
      6. attempt to do any of activities in Subsections (a) to (e); or
      7. run or operate the Software in a cloud, Internet-based computing or similar on-demand computing environment unless Company’s Order Form or the applicable Product Entitlement definitions specifically allows the use.
  3. SUPPORT
    For purchased Software, Company will provide Support in accordance with https://support.neuronesb.com/support/home and as may be further described in the Order Form. After the Support Period or service subscription period specified in an Order Form has expired, Company has no further rights to receive any Support including Upgrades, Updates and telephone Support. Neudesic may change the Support offered at any time, effective as of the commencement of any Support renewal period.
  4. TERMINATION
    1. Without prejudice to Company’s payment obligations, Company may terminate Company’s license at any time by uninstalling the Software.
    2. Neudesic may terminate Company’s license if Company materially breaches this Agreement and Company fails to cure the breach within thirty (30) days of receiving Neudesic’s notice of the breach. Upon termination, Company must promptly return, destroy or delete permanently all copies of the Software and Documentation.
    3. End-of-Life: Company’s right to use the Software, and any features of the Software, is subject to the End-of-Life Policy available at
      https://support.neuronesb.com/support/solutions/articles/35000167285-neuron-esb-product-lifetime-support-policy. Upon the End-of-Life date of a Software or any feature of a Software (as described in the End-of-Life Policy), Company’s right to use the Software or feature will terminate.
  5. PAYMENTS; TAXES; AUDIT
    1. Payments: Company will pay Neudesic the fees for the Neudesic Product in accordance with the terms of the Order Form.
    2. Transaction Taxes: Company will pay all applicable transaction taxes, including sales and use taxes, value added taxes, duties, customs, tariffs, and other government-imposed transactional charges however designated (and any related interest or penalty) on amounts payable by Company under this Agreement (“Transaction Taxes”). Neudesic will separately state on its invoices any Transaction Taxes that Neudesic is required to collect from Company under applicable law. Company will provide proof of any exemption from Transaction Taxes to Neudesic at least fifteen (15) Business Days before the due date for paying an invoice. If Neudesic does not collect the required Transaction Taxes from Company but is subsequently required to remit the Transaction Taxes to any taxing authority, Company will promptly reimburse Neudesic for the Transaction Taxes, including any accrued penalty or interest charges if the failure to timely collect and remit was not due to the fault of Neudesic.
    3. Withholding Taxes: All payments due from Company will be made free and clear and without deduction for any present and future taxes imposed by any taxing authority. If Company is required by applicable law to deduct or withhold income taxes from amounts payable to Neudesic under this Agreement (“
      Withholding Taxes”), Company will remit, and provide Neudesic with evidence that Company has remitted, the Withholding Taxes to the appropriate taxing authority and pay to Neudesic the remaining net amount. Company will provide written notice to Neudesic of its intent to withhold (including details of the amounts and legal basis for Withholding Taxes) at least fifteen (15) Business Days before the due date for any payments under this Agreement and will cooperate with Neudesic to reduce any Withholding Taxes. If Neudesic provides Company with valid and official documentation issued by the relevant taxing authority for a lower rate of Withholding Taxes, then Company will apply the lower rate.
    4. Income Taxes: Each party is responsible for its own income taxes or taxes based on gross revenues or gross receipts.
    5. Audit: Neudesic may request, and Company must provide within thirty (30) days from the request date, a Software-facilitated system-generated report (“System Report”) verifying Company’s Software deployment. Company acknowledges that the System Report is based on technological features of the Software that provide Software deployment verification. If the Software does not contain technological features that provide Software deployment verification, Company will prepare and provide to Neudesic an accurate Software deployment verification report for the Software within thirty (30) days from Neudesic’s request. Neudesic will only request the System Report (or Company’s prepared Software deployment verification report) once per year and will not unreasonably interfere with the conduct of Company’s business. If a System Report or Company’s prepared Software deployment verification report identifies that Company is out of compliance with the license terms of this Agreement, Company will be required to purchase the additional licenses and pay any reinstatement fees associated with the licenses and Support. Neudesic may also charge an out-of-compliance fee.
  6. CONFIDENTIALITY
    1. Each party acknowledges that it may have access to Confidential Information of the other party in connection with this Agreement, and that each party’s Confidential Information is of substantial value to the Disclosing Party, which could be impaired if it were improperly disclosed to third parties or used in violation of this Agreement.
    2. Each Recipient of Confidential Information under this Agreement must:
      1. keep the Disclosing Party’s Confidential Information confidential and protect it at least to the same extent it protects its own Confidential Information and to the same extent that a reasonable person would protect such Confidential Information;
      2. not use the Disclosing Party’s Confidential Information in any way for its own account or the account of any third party except to perform its duties, exercise its rights or is otherwise authorized under this Agreement; and
      3. not disclose the Disclosing Party’s Confidential Information except to perform its duties or exercise its rights under this Agreement or as otherwise authorized under this Agreement, provided that:
        1. any disclosure made to the Recipient’s employees, contractors or agents is on a need-to-know basis; and
        2. the Recipient’s employees, contractors or agents in receipt of the Confidential Information are under an obligation of confidentiality no less stringent than that set forth in this section.
    3. Notwithstanding the restrictions in Section 6.2, if the Recipient is required to disclose any of the Disclosing Party’s Confidential Information by law, such as in response to a subpoena or requirement of any regulator, court, arbitral, administrative, or legislative body, the Recipient must:
      1. where reasonably possible and permitted, immediately provide written notice to the Disclosing Party of the required disclosure to give the Disclosing Party an opportunity to move for a protective order or otherwise prevent the disclosure;
      2. disclose only the minimum amount of Confidential Information required to satisfy the legal obligation; and
      3. assert and take proper steps with the body requiring disclosure to maintain the confidentiality of the Confidential Information to be disclosed.
    4. Company will immediately, and at least within seventy-two (72) hours, notify Neudesic if Confidential Information of Neudesic is used or disclosed in breach of this Agreement. As monetary damages may not be sufficient relief if anyone violates or threatens to violate the terms of this section, Neudesic is immediately entitled to enforce its rights by specific performance or injunction proceedings, in addition to any other rights or remedies it may have.
    5. Upon the Disclosing Party’s request and upon termination of this Agreement (unless agreed otherwise by the parties at the time), each party will return, destroy or delete permanently (at the Disclosing Party’s election) the other party’s Confidential Information.
    6. On termination of this Agreement, the Recipient must continue to keep the Disclosing Party’s Confidential Information confidential for five (5) years in accordance with this section.
  7. INTELLECTUAL PROPERTY RIGHTS
    1. The Software, including its object code and source code, whether or not provided to Company, is Confidential Information of Neudesic. Neudesic (or its licensors) owns exclusively and reserves all rights, title and interest in and to the Neudesic Products and Documentation, including all Intellectual Property Rights as well as any Derivative Works. Company may not exercise any right, title and interest in and to the Neudesic Products, Documentation or any related Intellectual Property Rights, except for the limited usage rights granted to Company in this Agreement. Company agrees, on behalf of itself and its Affiliates, that Company and its Affiliates will take no action inconsistent with Neudesic’s Intellectual Property Rights.
    2. This Agreement is not an agreement of sale, and does not transfer any title, Intellectual Property Rights or ownership rights to the Neudesic Products or Documentation to Company. Company acknowledges and agrees that the Neudesic Products, Documentation and all ideas, methods, algorithms, formulae, processes and concepts used in developing or incorporated into the Neudesic Products or Documentation, all future Updates and Upgrades, and all other improvements, revisions, corrections, bug-fixes, hot-fixes, patches, modifications, enhancements, releases, upgrades, and policy and database updates and other updates in, of, or to the Neudesic Products or Documentation, as applicable, all Derivative Works based on any of the foregoing, and all copies of the foregoing are trade secrets and proprietary property of Neudesic, having great commercial value to Neudesic.
  8. LIMITED WARRANTY AND DISCLAIMER
    1. Limited warranty: Neudesic warrants that, for a period of thirty (30) days from the purchase date (“Warranty Period”), the Software licensed under this Agreement will perform substantially in accordance with the Documentation (“Limited Warranty”). Company’s exclusive remedy and Neudesic’s entire obligation and liability for any breach of the Limited Warranty is to repair or replace the Software or refund to Company the price Company paid for the Software if a repair or replacement of the Software would, in Neudesic’s opinion, be unreasonable. The Limited Warranty is conditioned upon Company providing Neudesic prompt written notice of the Software’s failure to perform substantially in accordance with the Documentation.
    2. Exclusion of warranty: The Limited Warranty will not apply if:
      1. the Software is not used in accordance with this Agreement or the Documentation;
      2. the Software or any part of the Software has been modified by any entity or person other than Neudesic or Neudesic Representative; or
      3. a malfunction in the Software has been caused by any equipment or software not supplied by Neudesic.
    3. Disclaimer of warranties: EXCEPT FOR THE LIMITED WARRANTY, THE SOFTWARE IS PROVIDED “AS IS”. TO THE EXTENT PERMITTED BY LAW, NEUDESIC MAKES NO OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING THE SOFTWARE AND SUPPORT, AND NEUDESIC DISCLAIMS ALL OTHER OBLIGATIONS AND LIABILITIES, OR EXPRESS OR IMPLIED WARRANTIES REGARDING THE SOFTWARE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR SYSTEMS INTEGRATION. NEUDESIC MAKES NO WARRANTY, REPRESENTATION OR GUARANTEE AS TO THE SOFTWARE’S USE OR PERFORMANCE, OR THAT THE OPERATION OF THE SOFTWARE WILL BE FAIL-SAFE, UNINTERRUPTED OR FREE FROM ERRORS OR DEFECTS; OR THAT THE SOFTWARE WILL PROTECT AGAINST ALL POSSIBLE THREATS.
    4. High Risk Systems terms: THE SOFTWARE MAY FAIL AND IS NOT DESIGNED, DEVELOPED, TESTED, OR INTENDED TO BE RELIABLE IN THE CONTEXT OF HIGH-RISK SYSTEMS. NEUDESIC HAS NO RESPONSIBILITY FOR, AND COMPANY WILL INDEMNIFY AND HOLD HARMLESS NEUDESIC FROM, ALL CLAIMS, SUITS, DEMANDS AND PROCEEDINGS ALLEGING, CLAIMING, SEEKING, OR ASSERTING ANY LIABILITY, LOSS, OBLIGATION, RISK, COST, DAMAGE, AWARD, PENALTY, SETTLEMENT, JUDGMENT, FINE OR EXPENSES (INCLUDING ATTORNEY FEES) ARISING FROM OR IN CONNECTION WITH COMPANY’S USE OF THE SOFTWARE ON OR IN A HIGH RISK SYSTEM, INCLUDING THOSE THAT COULD HAVE BEEN PREVENTED BY DEPLOYMENT OF FAIL-SAFE OR FAULT-TOLERANT FEATURES TO THE HIGH RISK SYSTEM, OR ARE BASED ON A CLAIM, ALLEGATION, OR ASSERTION THAT THE FUNCTIONING OF HIGH RISK SYSTEM DEPENDS OR DEPENDED ON THE FUNCTIONING OF THE SOFTWARE, OR THAT THE FAILURE OF THE SOFTWARE CAUSED A HIGH RISK SYSTEM TO FAIL.
    5. Third parties: The Neudesic Products may contain independent third-party products and rely on them to perform certain functionality, including malware definitions or URL filters and algorithms. Neudesic makes no warranty as to the operation of any third-party products or the accuracy of any third-party information.
  9. LIMITATION OF LIABILITY: EACH PARTY'S ENTIRE AGGREGATE LIABILITY TO THE OTHER PARTY FOR CLAIMS UNDER OR RELATED TO THE SUBJECT-MATTER OF THIS AGREEMENT WILL NOT EXCEED THE TOTAL PAYMENTS PAID OR PAYABLE BY COMPANY TO NEUDESIC UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM. NEITHER PARTY WILL BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT, EVEN IF THE DAMAGES WERE FORESEEABLE OR A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. THIS LIMITATION OF LIABILITY APPLIES WHETHER SUCH CLAIMS ARISE UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE), EQUITY, STATUTE OR OTHERWISE. NOTHING IN THIS AGREEMENT LIMITS OR EXCLUDES ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.
  10. INDEMNIFICATION
    1. Company indemnification obligations: Company will unconditionally indemnify and defend Neudesic, its Affiliates, and their officers, directors, employees, contractors and agents (each a “Neudesic Indemnified Party”) against any claims, liabilities and expenses (including court costs and reasonable attorney fees) that a Neudesic Indemnified Party incurs as a result of or in connection with:
      1. any third-party claims arising from:
        1. Company‘s failure to obtain any consent, authorization or license required for Neudesic’s use of data, software, materials, systems, networks or other technology provided by Company under this Agreement;
        2. Company's use of the Software in a manner not expressly permitted by this Agreement;
        3. Neudesic’s compliance with any technology, designs, instructions or requirements provided by Company or a third party on Company’s behalf;
        4. any claims, costs, damages and liabilities whatsoever asserted by any Company Representative; or
        5. any violation by Company of applicable laws; and
      2. any reasonable costs and attorneys’ fees required for Neudesic to respond to a subpoena, court order or other official government inquiry regarding Company’s use of the Software.
    2. Neudesic indemnification obligations
      1. Neudesic will indemnify Company and, at Neudesic’s election, defend Company against a third-party claim asserted against Company in a suit or action if the claim is for direct patent infringement, for direct copyright infringement, or for Neudesic’s trade secret misappropriation, and the claim is asserted against the Software alone and not in combination with anything else, or solely a combination of Neudesic Products.
      2. Exclusions: Notwithstanding anything to the contrary in this Agreement, Neudesic will not indemnify or defend Company for claims asserted, in whole or in part, against:
        1. technology, designs, or requirements that Company gave to Neudesic;
        2. modifications or programming to Software that were made by anyone other than Neudesic; or
        3. the Software’s alleged implementation of some or all of a Standard.
      3. Remedies: Neudesic may, in its sole discretion and at its own expense, with respect to any Software that is subject to a claim:
        1. procure Company with the right to continue using the Software;
        2. replace the Software with a non-infringing Software;
        3. modify the Software so that it becomes non-infringing; or
        4. upon Company’s return of the Software to Neudesic and removal of the Software from Company’s systems, refund the residual value of the purchase price Company paid for the infringing Software.
    3. Indemnification procedure: The indemnified party (“Indemnitee”) will: (a) provide prompt written notice to the indemnifying party (“Indemnitor”) of the claim (provided that the failure to provide timely notice that prejudices the Indemnitor will relieve the Indemnitor of its obligations under this section to the extent the Indemnitor has been prejudiced and the failure to provide timely notice will relieve the Indemnitor of any obligation to reimburse the Indemnitee for its attorney’s fees incurred prior to notification); (b) reasonably cooperate in connection with the defense or settlement of the claim; and (c) give the Indemnitor sole control over the defense and settlement of the claim, provided that any settlement of a claim will not include a specific performance obligation or admission of liability by the Indemnitee.
    4. Personal and exclusive indemnity: The foregoing indemnities are personal to the parties and may not be transferred to anyone. This section states the parties’ entire indemnification obligations, and Company’s exclusive remedy claims involving Intellectual Property Rights.
  11. ADDITIONAL TERMS
    1. Evaluation Software: If Neudesic identifies the Software licensed to Company as “Evaluation” Software, this section and Section 11.3 apply and superseded any conflicting term of this Agreement. Company’s royalty-free, non-transferable, limited license to use the Evaluation Software, for evaluation purposes only, is limited to thirty (30) days unless agreed otherwise in writing by Neudesic. The Evaluation Software may contain errors or other problems that could cause system or other failures and data loss. Company may use any information about the Evaluation Software gathered from its use solely for evaluation purposes and must not provide that information to any third parties. The restrictions described in Section 2.6 apply. If Company fails to destroy the Evaluation Software after the evaluation period has expired, Neudesic may, at its sole discretion, invoice Company in an amount equal to Neudesic’s standard price for the Software and Company must pay such invoice upon receipt.
    2. Beta Software: If Neudesic identifies the Software licensed to Company as “Beta” Software, this section, Section 11.1 (with all references to “Evaluation Software” being replaced with “Beta Software”) and 11.3 apply. Neudesic has no obligation to Company to further develop or publicly release the Beta Software. Support is not available for Beta Software.
    3. Disclaimer of warranties: Neudesic’s indemnification obligations under Section 10 do not apply to Evaluation Software and Beta Software. Evaluation Software and Beta Software are provided to Company solely on an “AS-IS” basis. To the extent permitted by law, Neudesic makes no other warranties of any kind, express or implied, with respect to the Evaluation Software and Beta Software, and disclaims all other obligations and liabilities, or express and implied warranties regarding the Evaluation Software and Beta Software, including quality, conformity to any representation or description, performance, merchantability, fitness for a particular purpose, non-infringement; or that the Evaluation Software and Beta Software will be free from errors or defects. Company assumes all risk of use of Evaluation Software and Beta Software. If the laws in Company's jurisdiction do not allow the exclusion of express or implied warranties, the disclaimer in this section may not apply and the express or implied warranties will be limited in duration to any minimum period required by applicable law, and the aggregate liability of Neudesic and licensors will be limited to the sum of fifty (50) United States dollars (or the then-current value in the relevant local currency) in total.
    4. “Free” or Open-Source Software: The Software may include components (including programs, applications, tools, utilities, libraries, and other programming code) that are made available from third parties under a free or open source software licensing model (“
      FOSS Code”). FOSS Code components included with the Software are redistributed by Neudesic under the terms of the applicable FOSS Code license for such component; Company’s receipt of FOSS Code components from Neudesic under this Agreement neither enlarges nor curtails Company’s rights or obligations defined by the FOSS Code license applicable to the FOSS Code component. Copies of the FOSS Code licenses for FOSS Code components included with Software are included with or referenced in the Software’s Documentation.
    5. Software Escrow: All non-third party Software source code and object code provided by NEUDESIC is placed in software escrow maintained by Iron Mountain Intellectual Property Management, Inc. (“Iron Mountain”). Company may become a beneficiary by making a written request to Neudesic and remitting payment of all related software escrow beneficiary costs on an annual basis (approximately $700 USD), until such time that Company desires to terminate their standing as a beneficiary. A beneficiary may request from Iron Mountain the escrowed source code and object code if a Release Condition (as hereafter defined) is met. Release Condition means (i) Neudesic ceases to provide the Software during the term as defined under the Order Form, (ii) Neudesic’s filling of a petition in bankruptcy or insolvency; (iii) any adjudication that Neudesic is bankrupt or insolvent; (iv) the appointment of receiver for all or substantially all of the property of Neudesic; (iv) the making by Neudesic of any assignment for the benefit of creditors; or (v) the institution of any proceedings for the liquidation or winding down of Neudesic’s business or for the termination of its corporate or company charter.
  12. PRIVACY AND COLLECTION OF PERSONAL DATA OR SYSTEM INFORMATION
    1. The Software or Support may employ applications and tools to collect Personal Data, sensitive data or other information about Company and End Users (including End Users’ name, address, e-mail address and payment details), their computers, files stored on their computers, or their computers’ interactions with other computers (including information regarding network, licenses used, hardware type, model, hard disk size, CPU type, disk type, RAM size, 32 or 64 bit architecture, operating system types, versions, locale, BIOS version, BIOS model, total scanners deployed, database size, system telemetry, device ID, IP address, location, content, Neudesic products installed, Neudesic components, processes and services information, frequency and details of update of Neudesic components, information about third party products installed, extracts of logs created by Neudesic, usage patterns of Neudesic products and specific features, etc.) (collectively, Data).
    2. The collection of the Data may be necessary to provide Company and End Users with the relevant Software or Support functionalities as ordered (including detecting and reporting threats and vulnerabilities on Company’s and End Users’ computer network), to enable Neudesic to improve Software or Support (including content synchronization, device tracking, troubleshooting, etc.), to enable Neudesic to manage licenses to Software or Support, and to further or improve overall security for Company and End Users. Company may be required to uninstall the Software or disable Support to stop further Data collection that supports these functions.
    3. By entering into this Agreement, or using the Software, Support or service subscription, Company and End Users agree to the Neudesic Privacy Policy available at (
      https://www.peregrineconnect.com/about-peregrine/privacy-policy/) to the collection, processing, copying, backup, storage, transfer and use of the Data by Neudesic and its service providers, in, from and to the United States, Europe, or other countries or jurisdictions potentially outside of Company’s or End Users’ own jurisdiction as part of the Software, Support or service subscription. Neudesic will only collect, process, copy, backup, store, transfer and use Personal Data in accordance with the Neudesic Privacy Policy.
    4. Company will secure any and all privacy-related rights and permissions from individual persons as may be required by regulation, statute, or other law or Company’s internal policies or guidelines in order to disclose Company Personal Data, in order to use the Software, and/or in connection with Neudesic’s performance of Support or otherwise under this Agreement.
    5. Company may use the Software with its own Data, provided Company is compliant with the terms of this Agreement. Neudesic shall not be liable for any damages or claims incurred as a result of Company’s use of Software with Data.
  13. COMPLIANCE WITH LAWS
    1. Each party will comply with the applicable national, state and local laws with respect to its rights and obligations under this Agreement, including applicable privacy and export control laws and regulations, the U.S. Foreign Corrupt Practices Act, and other applicable anti-corruption laws.
    2. Company will not, directly or indirectly, export, transmit, permit access or use any Neudesic Products or technical data (or any part of Neudesic Products or technical data) or system or service incorporating any Neudesic Products to or in any country to which export, transmission or access is restricted by regulation, statute or other law, without the authorization, if required, of the Bureau of Industry and Security of the U.S. Department of Commerce or any other competent governmental entity that may have jurisdiction over export or transmission. Company will not use, transfer or access any Neudesic Products for end use relating to any nuclear, chemical or biological weapons, or missile technology unless authorized by the U.S. Government by regulation or specific license.
  14. GENERAL PROVISIONS
    1. Relationship: The parties are independent contractors under this Agreement and expressly disclaim any partnership, franchise, joint venture, agency, employer/employee, fiduciary or other special relationship. Neither party intends this Agreement to benefit or create any right or cause of action in or on behalf of, any person or entity other than the parties and listed Affiliates. This Agreement is not intended to create a third-party beneficiary of any kind. Company must not represent to any third party that it has any right to bind Neudesic in any manner and Company will not to make any representations or warranties on behalf of Neudesic.
    2. Severability: If a court holds that any provision of this Agreement is invalid or unenforceable under applicable law, the court will modify the provision to the minimum extent necessary to make it valid and enforceable or, if it cannot be made valid and enforceable, the court will sever and delete the provision from this Agreement. The change will affect neither the validity of the amended provision nor the validity of any other provision of this Agreement, which will continue in full force and effect.
    3. No waiver: A party’s failure or delay in enforcing any provision of this Agreement will not operate as a waiver of the right to enforce that provision or any other provision of this Agreement at any time. A waiver of any provision of this Agreement must be in writing, specify the provision to be waived and signed by the party agreeing to the waiver.
    4. Force Majeure; other excusable failures or delays in performance
      1. Neither party is liable for delays or failures to perform any of its obligations under this Agreement to the extent caused by a Force Majeure Event.
      2. Neudesic’s failures or delays in its performance are excused to the extent they result from:
        1. Company’s acts or omissions, or those of its employees, agents, users, affiliates or contractors;
        2. notwithstanding the generality of Section 14.4(b)(i), Company’s failure or delay in the performance of a specific task, obligation or responsibility under this Agreement, which task, obligation, or responsibility is a condition or requirement for a Neudesic task, obligation, or responsibility;
        3. reliance on instructions, authorizations, approvals or other information from Company; or
        4. acts or omissions of third parties (unless directed by Neudesic).
    5. Governing law: All disputes arising out of or relating to this Agreement or its subject-matter will be governed by the following substantive laws of the State of California without regard to conflict of law principles.
    6. Jurisdiction: The parties agree that any action brought by either party against the other in any court, whether federal or state, shall be brought within Orange County, California, in the applicable state or federal judicial districts and do hereby waive all questions of personal justification or venue for the purpose of carrying out this provision.
    7. Entire Agreement, order of precedence and amendments
      1. This Agreement constitutes the entire understanding between Neudesic and Company relating to its subject-matter and supersede all oral or written proposals, and all communications between the parties relating to its subject-matter. This Agreement, including all documents incorporated by reference will prevail, notwithstanding any variance with any purchase order or other written instrument submitted by Company, whether or not expressly rejected by Neudesic.
      2. Neudesic reserves the right to amend any terms of this Agreement at any time upon notice to Company.
    8. Notices: Any notice given under or in relation to this Agreement must be in writing, signed by or on behalf of the party giving it, and addressed to Neudesic, “Attention Legal Department”, at the corresponding address, or to Company, at the contact information Company provided when purchasing or registering for the Neudesic Products. Notices will be considered delivered when received if delivered by hand with receipt; the next Business Day after sending it by pre-paid, nationally-recognized, overnight air courier with tracking capabilities; or five (5) Business Days after being sent by registered or certified airmail, return receipt required, postage prepaid, to the address mentioned above.
    9. Additional documents and references: References to hyperlinked terms in this Agreement are references to the terms or content linked to the hyperlink (or the replacement hyperlink as Neudesic may identify from time to time) as amended from time to time. Company acknowledges that the terms or content in the hyperlink are incorporated in this Agreement by reference and that it is Company’s responsibility to review the terms or content in the hyperlinks referenced in this Agreement.
    10. Assignment: Company may not sublicense, assign or transfer its rights under this Agreement without Neudesic’s prior written consent. Any attempt by Company to sublicense, assign or transfer any of its rights, duties or obligations under this Agreement, whether directly, or indirectly by merger, acquisition or change of control, will be null and void.
    11. Notice to U.S. Government End Users: The Software and accompanying Documentation are considered “commercial computer software” and “commercial computer software documentation”, respectively, pursuant to DFAR Section 227.7202 and FAR Section 12.212, as applicable. Any use, modification, reproduction, release, performance, display or disclosure of the Software and accompanying Documentation by the United States Government will be governed solely by this Agreement and will be prohibited except to the extent expressly permitted by this Agreement.
    12. Survival: The following sections, together with any other terms necessary for the interpretation or enforcement of this Agreement, will survive termination of this Agreement: 6 (Confidentiality), 7 (Intellectual Property Rights), 8 (Limited warranty and disclaimer), 9 (Limitation of liability), (Indemnification), 11.3 (Disclaimer of warranties regarding Evaluation Software and Beta Software), 12 (Privacy and collection of Personal Data or system information), 14.5 (Governing law), 14.6 (Jurisdiction), 15 (Definitions and interpretation) and this Section 14.12 (Survival).
  15. DEFINITIONS AND INTERPRETATION
    1. In this Agreement:
      1. Affiliates, with respect to Company, means any entity that, directly or indirectly, controls, is controlled by, or is under direct or indirect common control with such entity or one or more of the other Affiliates of that entity (or a combination thereof).
        For the purpose of this definition, an entity controls another entity if and as long as the first entity:

        1. owns, beneficially or of record, more than fifty percent (50%) of the voting securities of the other entity;
        2.  can elect a majority of the directors of the other entity; or
        3. provides day to day management of such entity under contract or as managing general partner.

        Affiliate, with respect to Neudesic, means any direct or indirect subsidiary of Neudesic, LLC.

      2. Authorized Users means Company personnel identified by Company who is authorized to use the Software and for whom the applicable license fees are paid. The total amount of Authorized Users may not exceed the number of User-Based Licenses purchased pursuant to an Order Form or as otherwise agreed by Neudesic on a case by case basis.
      3. Business Day means any day other than a Saturday, Sunday, statutory or public holiday in the place where the Neudesic Products are provided.
      4. Confidential Information means any information (regardless of the form of disclosure or the medium used to store or represent it) of a party (“Disclosing Party”), including trade secrets and technical, financial or business information, data, ideas, concepts or know-how, that:
        1. is designated as “confidential” or by similar words by the Disclosing Party at the time of disclosure and, if oral or visual, is confirmed as confidential by the Disclosing Party in writing within fifteen (15) days of disclosure; or
        2. the receiving party (“Recipient”) should reasonably have considered to be confidential under the circumstances surrounding disclosure.

        However, Confidential Information does not include any information that:

        1. written records demonstrate was lawfully acquired by or previously known to the Recipient independent of the Disclosing Party;
        2. is received from a third party without restrictions on its use or disclosure and not by inadvertence or mistake;
        3. is or has become disseminated to the public through no fault of the Recipient and without violation of the terms of this Agreement or other obligation to maintain confidentiality; or
        4. is created independently by the Recipient without breach of this Agreement, including any obligation of confidentiality owed to the Disclosing Party.
      5. Consequential Damages means indirect, special, incidental, punitive, exemplary, consequential or extra-contractual damages of any kind. including third-party claims, loss of profits, loss of goodwill, loss of personnel salaries, computer or system failure or malfunction, costs of obtaining substitute cloud services, work stoppage, denial of access or downtime, system or service disruption or interruption, or any lost, damaged, or stolen data, information or systems as well as the costs of restoring any lost, damaged, or stolen data, information or systems.
      6. Derivative Work means a work that is based on one or more pre-existing works (such as a revision, translation, dramatization, motion picture version, abridgment, condensation, enhancement, modification, or any other form in which pre-existing work may be recast, transformed or adapted) which, if created without the authorization of the copyright owner of the pre-existing work, would constitute copyright infringement.
      7. Documentation means any explanatory materials, such as user manuals, training materials, product descriptions, regarding the implementation and use of Neudesic Products that is provided by Neudesic with the Neudesic Products. Documentation is provided in printed, electronic or online form.
      8. End User means the individual or entity that is licensed or authorized to use the Software under this Agreement.
      9. Force Majeure Event means any event beyond a party’s reasonable control that, by its nature, could not have been foreseen or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party’s), acts of God, war, riot, embargoes, acts of civil or military authorities, acts of terrorism or sabotage, or shortage of supply.
      10. High Risk System means a device or system that requires extra safety functionalities such as fail-safe or fault-tolerant performance features to maintain a safe state where it is reasonably foreseeable that failure of the device or system could lead directly to death, personal injury or catastrophic property damage. A device or system with a fail-safe feature in the event of failure may revert to a safe condition rather than break down, may include a secondary system that comes into operation to prevent a malfunction, or may operate as a backup in the event of a malfunction. A device or system with a fault-tolerant feature in the event of failure may continue its intended operation, possibly at a reduced level, rather than failing completely. Without limitation, High Risk Systems may be required in critical infrastructure, industrial plants, manufacturing facilities, direct life support devices, aircraft, train, boat or vehicle navigation or communication systems, air traffic control, weapons systems, nuclear facilities, power plants, medical systems and facilities, and transportation facilities.
      11. Intellectual Property Rights means all intellectual property or other proprietary rights throughout the world, whether existing under statute, at common law or in equity, now existing or created in the future, including:
        1. copyright, trademark and patent rights, trade secrets, moral rights, right of publicity, authors’ rights;
        2. any application or right to apply for any of the rights referred to in paragraph (i); and
        3. all renewals, extensions, continuations, divisions, restorations or reissues of the rights, or applications referred to in paragraphs (i) and (ii).
      12. Neudesic means Neudesic, LLC with offices at 200 Spectrum Center Drive, Suite 2000, Irvine, California 92618.
      13. Neudesic Products means any of Neudesic’s Software or Support.
      14. Open Source Software means any royalty-free software that requires, as a condition of use, modification or distribution of the software or any other software incorporated into, derived from or distributed with the software (“Derivative Software”), or any of the following:
        1. The source code of the software or any Derivative Software must be released or otherwise made available to third parties;
        2. Permission for creating derivative works of the software or any Derivative Software must be granted to third parties; and
        3. Changes made to the software must be documented and disclosed when the software or any Derivative Software is being distributed.

        Open Source Software includes any software that is subject to: the GNU General Public License, GNU Library General Public License, Artistic License, BSD license, Mozilla Public License, Affero GNU General Public Licenses, or any license listed on www.opensource.org/licenses.

      15. Order Form means any written (electronic or otherwise) ordering document executed by Company and Neudesic, which describes the Software and Support to be provided to Company. Order Forms that reference this Agreement shall be deemed a part of this Agreement.
      16. Personal Data or
        Personal Information means any information relating to an identified or identifiable individual or is otherwise defined as ‘Personal Data’ under the General Data Protection Regulation or other applicable data protection laws. to the extent that the definition of ‘Personal Data’ under the applicable data protection laws is broader than the preceding definitions.
      17. Product Entitlement means the license or subscription types set forth in the Order Letter and defined under Section 2.1.
      18. Representatives means a party’s Affiliates, subcontractors, or authorized agents.
      19. Software means any software program owned or licensed by Neudesic, as the context require, in object code format that is licensed from Neudesic and purchased from Neudesic.
      20. Standard means a technology specification created by a government sponsored group, an industry sponsored group, or any similar group or entity that creates technology specifications to be used by others. Examples of Standards include GSM, LTE, 5G, Wi-Fi, CDMA, MPEG, and HTML. Examples of groups that create Standards include IEEE, ITU, 3GPP and ETSI.
      21. Support means the services that Neudesic provides for the support and maintenance of the Neudesic Products, as specified at https://support.neuronesb.com/support/home.
      22. Support Period means the period for which the End User is entitled to Support, as specified in an Order Form.
      23. Updates means any updates to the content of the Software, policy updates, database updates for the Software, and updates to the related Documentation that are made generally available to End Users after the date of purchase of the Software as a part of purchased Support. Updates are not separately priced or marketed by Neudesic.
      24. Upgrade means any and all improvements in the Software that are generally made available to End Users as a part of purchased Support. Upgrades are not separately priced or marketed by Neudesic.
    2. In this Agreement, unless a contrary intention appears:
      1. a reference to a party includes its executors, administrators, successors and permitted assigns;
      2. headings are for ease of reference only and do not affect the interpretation or meaning of this Agreement;
      3. the singular includes the plural and vice versa and words importing a gender include other genders;
      4. other grammatical forms or parts of speech of defined words or phrases have corresponding meanings;
      5. a reference to a clause, paragraph, exhibit, schedule or other annexure is a reference to a clause or paragraph of or exhibit, schedule or annexure to this Agreement;
      6. the words “include”, "including", “such as” and similar expressions are not used as, nor are intended to be, interpreted as words of limitation; and
      7. the meaning of this Agreement will be interpreted based on its entirety and not just on isolated parts.