- Turning Stone planned to boost revenue and grow its customer portfolio through intimate customer experience and a robust loyalty program.
- Turning Stone needed to integrate and consolidate newly modernized core systems to provide real-time guest profile information in a single service record.
- Eliminate manual data entry processes and cash systems for vouchers.
- Integrate systems with Peregrine Connect’s Neuron ESB, an intuitive, robust integration platform optimized for the Microsoft .NET platform that delivers seamless connectivity between existing systems.
- Connect content management system, lodging management system, spa, golf, entertainment, and other systems to all points of contact.
- New single service record enables Turning Stone to centrally manage guest credentials.
- Created a single source record of all guest interactions and loyalty information giving Turning Stone a 360° view of guests from online to in-casino.
- Maximized investment in infrastructure with Peregrine’s Neuron ESB integration platform suited to drive a long-term enterprise strategy and the foundation on which systems and apps can interact to handle future growth.
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“Ease of deployment, state-of-the-art technology for integrating disparate applications, and low cost of ownership made Neuron ESB the right choice for our organization.”
— Steve Murphy, Vice President of Technology & Supply Chain, Turning Stone