“By integrating our internal systems and processes, we can more efficiently run our business and initiate mutually-beneficial customer conversations that promote guest advocacy”
— Jim Umberger, Vice President, Interactive & Loyalty Marketing, P.F. Chang’s
Powerful integration capabilities deliver deep customer insight to improve marketing efforts
The Challenge
- Disconnected systems were creating operational inefficiencies
- Lag in CRM system’s communication hindered loyalty program effectiveness
- P.F. Chang’s wanted to strengthen customer relationships and brand image
The Solution
- Peregrine Connect’s Neuron ESB, an easy-to-use and cost-effective integration platform
- Enhances guest interaction through social network integration
- Provide real-time, reliable and durable messaging capabilities
- Connects multiple systems and interfaces using built-in connectors
The Benefits
- Delivers deeper insight into customer behavior to enhance marketing efforts
- Increases visibility of data by connecting accounting, HR and operations
- Provides up-to-the-minute rewards status to boost loyal program success
- Much more cost effective to license and implement than competing products
Read the client story
Company Profile
Read more about Peregrine Connect
-
Rabbit MQ Topics
Introduction Due to the open-source nature of RabbitMQ and constant updates, it is...
-
Port Sharing
One of Neuron ESB’s scalability features is the ability to install multiple...
-
The Integration Journey to...
The Integration Journey to Digital Transformation with Peregrine Connect
-
Saving Time and Money by...
Neuron ESB Application Integration and Web Service Platform: A Real-World Example...
-
Loomis Case Study
Loomis Chooses Peregrine Connect as Their No/Low-Code Integration Platform:...
-
Elektro Gorenjska
Peregrine Connect Eliminates Over 30% of Point-to-Point Integrations and reduces...
-
Decision Test Data Mapping
- Use decisions to drive the execution of...
-
Map Testing
Learn how to utilize FlightPath's testing functions...