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Case Study

Neudesic an IBM Company

Reduced IT support costs by 75% using NetSuite integration

“It just works, that cannot be emphasized enough. My team can solve errors on their own, allowing us to pay employees and vendors faster and easier than ever before, without involving IT on a daily or weekly basis.”

— Jodi Schlessel, Controller, Neudesic an IBM Company

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The Challenge

  • There was no pre-built integration for Neudesic’s homegrown time & billing and expense systems, and Netsuite’s accounting system.
  • Errors were going unnoticed, resulting in late payments
  • Integration with the former solutions, Dynamics GP, required significant IT support time, due to it’s complexity
  • NetSuite integration is historically problematic, and the IT team did not have the skills or resources to build an integration project

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The Solution

  • Simplification of integration process, taking less than 3 months to implement
  • Create an enhanced integration designed to run automatically and monitor integrations for errors
  • Integration of internal time and billing systems and NetSuite
  • Syncronizing consultant billing time, client invoices, and employee expenses
  • Processing over 15,000 records each month in under 10 minutes, a 200% reduction from previous batch time with TIBCO Scribe and Dynamics GP.

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The Benefits

  • Integrating the flow of data between custom-developed software platforms and NetSuite
  • Reduction in time to deployment, cost, feasibility, and technical resources.
  • Peregrine Connect’s pre-validated connectors required no custom development
  • Rapid time to deployment and success with other clients gives Neudesic the confidence to trust Peregrine Connect with sensitive financial data.
  • Improved data flow between their systems allows for fewer errors and greater autonomy for the finance team to address errors without relying on IT.
  • Peregrine Connect allows Neudesic to easily add applications without disrupting their entire network.

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